business@roofer.cn
+86 19928714688
Pre-sale Service
1. Our account manager team has an average of more than 5 years of industry experience, and 7X24 hours shift service can respond to your needs quickly.
2. We support OEM/ODM, 400 R & D team to solve your product customization needs.
3. We welcome customers to visit our factory.
4. The first sample purchase will receive sufficient discount.
5. We will assist you with market analysis and business insights.
Sales Service
1. We will arrange production immediately after you pay the deposit, the samples will be shipped within 7 days, and the bulk products will be shipped within 30 days.
2. We will use suppliers with more than 10 years of cooperation to produce cost-effective and reliable products.
3. In addition to production inspection, we will check the goods and carry out secondary inspection before delivery.
4. In order to facilitate your customs clearance, we will provide relevant certification to meet your country's requirements.
5. We provide the design and supply of complete energy storage solutions. We try our best not to charge any profit for the ancillary products which are not within the production scope of this factory.
After-Sales Service
1. We will provide real-time logistics track and respond to logistics situation at any time.
2. We will provide perfect instructions for use, as well as after-sales guidance. Assist customers in self installation, or contact the engineering team to install for you.
3. Our products require almost no maintenance and come with a 3650-day warranty.
4. We will share our latest products with our customers in a timely manner, and give our old customers plenty of concessions.
